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Google Reviews
Your Perfect Custom Pool Starts Here
Designing and building a pool should feel exciting, not overwhelming. That’s why homeowners across St. Augustine and North East choose Old Town Custom Pools for custom pools built with care, precision and elegance. For a limited time, take advantage of our exclusive offer! Build a pool for $75,000+ and get:
A Custom Pool Built Just For You
Professional Pool Start-Up and Pool School
3 Months of White-Glove Pool Service
Get a perfectly balanced pool fit for your lifestyle and all of the additional set-up you need to enjoy it for years to come!
Custom Pools Designed & Built for St. Augustine Homeowners
Create a relaxing and luxurious addition to your home with a custom pool in North East. With the right pool builder, the process feels guided and stress-free instead of leaving you wondering “when will this be done?” From design to final inspection, your experience matters to us!
Ready to build? Talk to one of our experts about what we can do for your future pool!
Trusted by Homeowners Across St. Augustine
We’re proud of the relationships we build with our clients and the experiences they share. Below are real reviews from homeowners who trusted Old Town Custom Pools with their backyard transformation.
Rick Q.
Our community worked with Old Town Custom Pools to update and resurface our pool. Jose and the entire team were easy to work with and totally professional. Throughout the project they were responsive and kept us updated. The project was completed on time and within budget.
Scott K.
Old Town Custom Pools was fantastic. They are a long-time pool builder and super easy to work with. They made several suggestions that saved us money while getting exactly what we wanted. They build high quality, fully custom pools at a reasonable price. I 100% recommend them.
Richard K.
I highly recommend Old Town Custom Pools. They did beautiful work with a modern design for a reasonable price. Most importantly, they were extremely attentive and timely. Even after the sale, they have been fantastic when I call with punch list items. My wife and I remodeled a 1950s house, and hired many contractors over the last year.
WHY PEOPLE CHOOSE
When you meet our team of professional pool builders, you can rest assured knowing that we are focusing on more than just a construction project.
White-Glove Approach: A refined process focused on quality control, timelines, and peace of mind
Local St. Augustine Expertise: Over 25 years of building specifically for North East homes and conditions
Clear, Guided Process: No guesswork, no confusion, just step-by-step transparency
Quality Craftsmanship: Built to last, not rushed to finish
Support Beyond Construction: Startup, education, and service when it matters most
Not All Pool Service Is The Same
Some pool companies only do what they have to, but we don't cut corners
Old Town Custom Pools
Hands-on homeowner education
Detailed chemical balancing and system optimization
Ongoing adjustments during maintenance-heavy periods
True white-glove, concierge-level service for 3 full months
Typical Pool Builder
Minimal homeowner guidance
Quick startup and basic chemical check
Short visits with limited adjustments
Service ends once the pool is “running”
Our Proven Pool-Building Process
We guide you through every step so there are no surprises, only confidence and excitement as your pool comes to life.
1. Design, Engineering & Permits
We finalize your custom pool design, complete engineering plans, and secure all required permits and approvals.
2. Excavation & Structural Build
The pool is laid out and excavated, followed by steel reinforcement, plumbing, and electrical work to create a strong foundation.
3. Pool Shell Construction
Gunite or shotcrete is applied to form the pool shell, including steps, benches, and custom features.
4. Finishes & Decking
Tile, coping, decking, and the interior pool finish are installed to complete the look and feel of your pool.
5. Equipment, Start-Up & Ongoing Care
Equipment is installed and activated, final inspections are completed, and we guide you on proper care and maintenance.
FAQ
What qualifies for the free startup and white-glove service?
Any new pool build of $75,000 or more qualifies for the free startup and three months of white-glove pool service.
What does “white-glove pool service” actually include?
It includes detailed chemical balancing, system adjustments, hands-on care, and personalized attention during the most critical early months, not just quick maintenance visits.
How long does it take to build a custom pool?
Timelines vary based on design, permitting, and site conditions, but we provide clear expectations and updates throughout the process.
Do you handle permits and approvals?
Yes. We manage all engineering, permitting, and required approvals so you don’t have to.
Do you only build luxury pools?
We build custom pools for a wide range of homeowners from elegant, straightforward designs to high-end backyard retreats. We treat our projects with the same level of care and craftsmanship.
Testimonials
John Doe
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Jane Doe
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
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